Grace Hirt

At Verblio, I help our wonderful freelance writer base submit the best possible content to our customers. I love nothing more than delving into exciting subjects like when to use an em dash versus a colon versus a semicolon, and why, for Pete's sake, you should use the Oxford comma. Ask me about why "they" is a perfectly acceptable singular pronoun!

Abandoning the Inbox: BlogMutt’s Transition from Email to Support Ticket Tracking

By Grace Hirt / January 11, 2016

BlogMutt has a very small support team. For now, it’s just me and one other person, who was handling it all by herself before I was hired a year ago….

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A Tale of Two Customer Experiences

By Grace Hirt / November 17, 2015

It’s not often that I feel compelled to talk about an experience I had with a company or a brand. I’m loyal to few and neutral on most. I give…

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sign-with-arrow-consistency

Abolish the Backlog: Tools to Keep Your Blog Consistent

By Grace Hirt / November 11, 2015

Verblio’s (formerly BlogMutt) ultimate goal is to make it simple and easy to keep your blog current. Our crowd of writers submits posts to you on topics you’ve chosen, meaning you…

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My Stock Photo Model Obsession

By Grace Hirt / September 22, 2015

As part of my job here at BlogMutt, I look at a lot of stock photos. Like, a lot. All told, I probably spend nearly the equivalent of one full…

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Cage Match: Singular “They” Is A-Okay

By Grace Hirt / August 13, 2015

In the previous installment, my well-meaning but hard-headed boss, Scott, argued that there is absolutely no situation in which using “they” or “their” as singular gender-neutral pronouns is acceptable. In…

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Study Shows Technology’s Role In Reducing Wait Times

By Grace Hirt / March 19, 2015

Study Shows Technology’s Role In Reducing Wait Times All medical practice managers can attest to the problems created by long wait times, both when patients arrive for their appointments, and…

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