As marketing agencies adapt and scale to meet their clients’ content demands, the question of whether to outsource content to professional content writers—whether that be to individual freelancers or to a white label content writing platform—inevitably comes up.
Wondering whether a white label platform might be right for you? Wondering how Verblio’s slick new white label feature works? Wondering what white label content is?
We’ve got you covered. Read on to learn the nuts and bolts of white label content, how it works, and how Verblio is making content easier than ever for agencies with its new and improved white label feature.
White label content marketing FAQs
First, let’s address some common questions (and concerns) about white label content.
What is white label content?
White label content is written content (blog posts, white papers, web content, product descriptions, etc.) that has nothing linking it either to Verblio or to its author in our platform.
When you purchase white label content from Verblio, you can publish it as your own or sell it to a client. Nobody will know you didn’t write every word of that Pulitzer-worthy blog post yourself.
What does white label mean in business?
White labeling refers to a company removing any branding, like its name or logo, from a product that it produces. That product can then be sold by another company as its own.
In Verblio’s case, our product is content.
Is white labeling legal?
Nope. They call us the “Content Desperados,” and we’re wanted in 13 states. And Guam.
Just kidding. Yes, white labeling is legal. White labeling allows you to serve more clients without having to create all that content yourselves, it allows us to provide more content without having to work directly with your end clients, and it lets our writers spend more time writing and less time looking for clients. Everyone’s on board, and everyone wins.
How can we control quality if we use white label content?
There are two steps to making sure your outsourced white label content is up to par:
- Choose the right outsourcing partner.
- Have a process for editing and providing feedback to that partner, especially in the beginning as they’re learning your preferences.
When it comes to choosing a partner, you have options depending on your needs and budget. There are myriad ways to begin working with reputable freelancers, or you can leave the quality control/vetting of writers to a content writing platform to further offload the burden on your agency.
Wondering how to judge the quality of a content writing platform? Pay attention to their process. Ask plenty of questions about what their freelancers need to get started and what tools you’ll have to provide feedback and edits on the content you receive. You can also steal some questions from your clients or prospects’ playbook. What are the toughest questions they asked when vetting your agency? What quality checks are important to them, and in turn, to you?
What’s the financial impact of outsourcing white label content?
The cost of white label content will vary from agency to agency, based on the outsourcing route you choose. In most cases, however, if you’re doing it right, outsourcing is significantly cheaper than having your in-house copywriters do all the writing.
Want a very personal relationship with a writer? Go the freelancer route, and expect to pay a premium for their time.
Want a streamlined content delivery process that harnesses the power of a crowd to deliver unique, high-quality content, every time? Consider a solution like Verblio, with our flexible subscription model.
Want the cheapest possible post you can get? Good luck. We don’t know what you’d get for a few dollars per post, but we bet it won’t fly with your clients’ expectations.
Ready to move beyond the basics of white label content? Read on to learn about the white label options you have with Verblio and see exactly how our white label feature content works for both you and your clients.
Verblio’s white label content, explained
Verblio’s white label content is original content developed by our network of 3,000+ freelancers for agencies and marketing companies to resell to their clients. The “white label,” as you have now learned, means that your clients don’t have to know that you’ve hired Verblio.
As a veteran agency partner, we know every agency handles its clients and content differently. Far from a “one-size-fits-all” approach, we’ve created a flexible white label platform that can seamlessly fit into (and expedite) your existing workflow.
For Hands-Off Clients
If your agency typically provides final content to your client or publishes it on their behalf without going through many rounds of feedback, you can simply source your content from Verblio without your client ever having to interact with our platform.
The content we provide is original and written for your specific request. You’ll be able to ask for any edits or changes from the writer before you purchase any piece. After you purchase it, you can send it to your client, publish it for them, tell them you wrote it, tell them your dog wrote it, use it in your novel, wallpaper your house with it…anything you want. It’s 100 percent yours, and nobody has to know it came from Verblio.
For the Clients that Like to be Involved
If your clients are typically the subject matter experts, or if they simply like to be more involved with edits and feedback during the content creation process, you can use our white label platform to get edits and feedback from your client before the content is purchased.
You’ll always own the content 100% after purchase, regardless of whether you set up the white label feature or not.
How it works
Here’s the TL;DR:
1. Verblio writes new white-label content
No two clients are alike. And as your clients ask for more content, the demands on your agency grow.
As an agency, you can centralize, manage, and tailor content within Verblio to fit your clients’ preferences and adapt to your agency’s changing needs.
2. Content is posted to your agency’s white label feature for client review
If you want your clients to review the content before purchasing it, Verblio will send you custom content for review and mirror that content on the white label platform (with your agency’s own custom domain in the URL) for your client to review as well.
3. Client reviews, sends feedback and edits, or provides thumbs up/thumbs down
Clients are able to access their content queue and provide feedback or request edits, if necessary, prior to approval.
4. You decide when to purchase or reject a piece of content.
Just because we’re making it easier to collaborate with your clients doesn’t mean your agency loses any of its control over your content. Regardless of your clients’ feedback, you can always choose to request edits, purchase, or reject a piece from our writers.
Step-by-step instructions for setting up your agency’s white label platform
We’ve done our best to make our white label feature as easy and intuitive as possible. Once you have it set up, expect smooth sailing for you and your clients with seamless collaboration and an efficient, optimized workflow.
1. Navigate to your White Label page in the drop-down menu under your email address.
You’ll see three tabs there: Clients, Users, and Settings.
2. Set up your white label account under the “Settings” tab.
Your clients will access their content at a custom domain at [yourbrandname].editspace.com. You can change the URL here, as well as upload a logo.
You can also decide whether new submissions will be automatically visible to your clients as soon as writers submit them, or if you want to review submissions first before allowing clients to see them.
(What’s that about? If you have a pool of Verblio writers that you trust, you can speed up the process by having their submissions go directly to your clients. Checking this box keeps you from having to review every piece yourself before getting your clients’ feedback.
If, however, you want to make sure your clients aren’t seeing any content that you haven’t personally reviewed for quality first, leave that box unchecked and each submission will appear in your client’s queue only after you choose to make it visible there.)
3. Add your clients on the “Users” tab.
You can choose which subscriptions each user has access to. Once a user has been added, they will receive an email with instructions to create a password and log in to view their submissions at your chosen URL.
Pro tip: Add yourself as a user so you can see exactly what your clients are seeing.
4. Manage your accounts on the “Clients” tab.
Here you can see a list of all your clients and view the users that you’ve invited to each account, in addition to editing the display name that they see when they view submissions in Edit Space.
You can also quickly change whether clients can view the white label platform at all. If you’re still getting your logo set up or want to work more with our writers before showing any submissions to your client, you can turn their visibility off.
5. Make submissions visible in Edit Space
In your list of submissions, you will now see a White Label toggle for each submission. Once you toggle a submission to ‘visible,’ your end client (that you’ve added as an Edit Space user) will receive an email notification, alerting them that there is a piece ready for them to review.
Pro tip: Have clients bookmark your Edit Space URL for easy access to their visible submissions.
Curious to see what your client will see? Check out this video for a look inside the end user experience.
6. Review your client’s edits
When your client has completed their edits, you’ll be able to see their feedback in your submissions.
The great news is that your client’s feedback are just suggestions. You can add to their feedback by including your own edit requests before sending it to the writer. You can also delete their edit requests and comments if you feel they are not needed for the writer to finish the piece.
7. Rinse and repeat as needed
Our white label feature allows you to go back and forth with your client as many times as needed until you feel that the piece is ready to go back to the writer for edits.
Once the writer has edited the piece based on your feedback, you and your client will both be able to review their submission again and follow the same process for edits and feedback if the piece isn’t yet exactly what you’re looking for.
Ultimately, your client can decide to approve or reject the final piece, and you can purchase or decline based on their feedback.
You’re still in the driver’s seat
As an agency, you were hired by your clients because you are the marketing expert. While our new white label feature was created with agency/client collaboration in mind, the ultimate decision to request edits from a writer, purchase, or decline a post will always belong to the agency.
If your client approves a post but you don’t think it meets their needs, you still have the ability to decline it or request more edits. Similarly, you can purchase a piece that has been rejected by your client.
And, if you’re used to calling all the content shots yourself, you can still choose to use Verblio without setting up the white label platform. Simply submit your content requests, review and edit our writers’ submissions as needed, and provide the final purchased content to your client yourself.
Have additional questions or need support?
We’re always here to help make white-label content writing easier for you, as a content writing agency. If you have any feedback or suggestions, please let us know.
Want to see it in action and talk through your specific use-case with a Verblio specialist? Get a peek under the hood with a 30-min demo.